Technical Support

HKC provide full product and solution training for professional installers. 

For more details please follow the link below 

Technical Support

Alarm Users - Please note

HKC are manufacturers of alarm systems and we do not install or maintain alarm systems.

TECHNICAL SUPPORT IS ONLY AVAILABLE TO TRAINED HKC ALARM INSTALLERS. END USERS MUST CONTACT A REGISTERED ALARM INSTALLER FOR SUPPORT.

If you are an end user and are having a problem with your alarm you must contact your installer. If you do not have an installer you can find one using the links below:

NSI 

SSAIB

Alarm User Advice

  • Alarm User FAQ

    If you are having a problem with your Alarm System you should contact your alarm installer.  If you do not have an installer please refer to the Private Security Authority website and search for an installer in your area.  

    If you would like to download our Alarm User FAQ please follow the link below.  

    Alarm User FAQ

  • HKC App FAQ

    The HKC App is available on both the Google Play and IOS App Stores.   If you would like to learn more please download our FAQ by following the link below.

    APP FAQ

  • Alarm User Advice

    Your professional installer will give you advice on how best to protect your property.  For homes a mix of perimiter and trap protection is best to allow the system to be armed whicle the property is occupied 

User Manuals