Professional Installer Technical Support

Full product and solution training for professional installers.

Alarm Users - Please note

HKC are manufacturers of alarm systems and we do not install or maintain alarm systems.

TECHNICAL SUPPORT IS ONLY AVAILABLE TO TRAINED HKC ALARM INSTALLERS. END USERS MUST CONTACT A REGISTERED ALARM INSTALLER FOR SUPPORT.

If you are having a problem with your HKC Alarm System or your Smartphone App you must contact your alarm installer. If you do not have an installer you can find one on the Private Security Authority Website. Please see link and other information below:

Find a PSA Registered Alarm Installer

Alarm User Advice

Alarm User FAQ
If you are having a problem with your Alarm System you should contact your alarm installer. If you do not have an installer please refer to the Private Security Authority website and search for an installer in your area.
If you would like to download our Alarm User FAQ please follow the link below.
Alarm User FAQ
HKC App FAQ
The HKC App is available on both the Google Play and IOS App Stores. If you would like to learn more please download our FAQ by following the link below.
APP FAQ
Alarm User Advice
Your professional installer will give you advice on how best to protect your property. For homes a mix of perimiter and trap protection is best to allow the system to be armed whicle the property is occupied